Can children use KOOV on their own?
Yes. The KOOV app was developed so that children can learn while playing on their own, as it explains the way to build blocks and code in a concise and intuitive manner so that children ages 8 and up can learn while playing.
Can I enjoy KOOV even though I don't know how to code?
Yes. KOOV uses visual programming so that even beginners can quickly understand how to code. In the Learning Course, students learn how to build robots and how to code step-by-step, so that without previous experience they can learn while having fun. In Robot Recipes, we have pre-coded and pre-designed a wide range of run robots so that even beginners can instantly start enjoying KOOV.
In which countries is KOOV available?
The KOOV Educator Kit and KOOV Trial Kit are available only to residents of the USA.
Do I need anything to use KOOV?
You will need three 1.5-V AA/LR6 alkaline batteries, a Phillips screwdriver, and a compatible operating device to run the KOOV App.
How can I contact the KOOV team if I have any questions?
For technical questions, contact us at KOOVSupport@sony.com and KOOV@sony.com. To speak with someone directly, call 1-866-935-7669 Mon–Fri from 7:00 a.m. to 4:00 p.m PT. We're happy to answer any questions you may have.
What is STEAM and how does KOOV teach kids about STEAM?
STEAM stands for Science, Technology, Engineering, Arts, and Math. Through KOOV's Learning Course, we provide children with over 30 or 50 hours of engaging STEAM content, working as an introduction for many kids to these exciting fields.
What operating systems is KOOV compatible with?
Windows: 7/8.1/10 64bit
Mac OS: 10.12 and above
iOS: iOS 10 and above, iPads made in 2013 or later
How does KOOV connect with my computer?
Via Bluetooth on iPad or Mac, and direct USB with Windows, Mac, and Chromebook devices.
How long do KOOV robots last on batteries?
This really depends on the number of sensors and actuators that you use. The Alligator can work for several days without new batteries, while a robot with two DC motors running continuously can last for around 45 minutes.
Can KOOV be used offline?
Offline options are available.
Is the software free?
There are no additional charges for KOOV software or content.
What roles do students have while using KOOV?
This can be fluid depending on each classroom, but we recommend having the following four (4) roles for the Educator Kit: Project Manager, an Architect/Builder, a Coder/Programmer, and a Quality Assurance Manager.
What age range is KOOV meant for?
Ages 8 and up, and for anyone looking to start their STEAM education journey.
Do I have to pay for any of the curriculum?
No, all the curriculum both within the App and on our website is free for all KOOV users.
Can I buy extra blocks or accessories?
No, blocks and motors can't be bought separately. Reach out to the KOOV Support team for lost or broken pieces.
Can I create my own robot and code with KOOV?
Yes. The resource is called Free Production and is available in the KOOV App.
Where can I purchase KOOV?
You can buy online at https://direct.sony.com/koov-kits/ or from your technology reseller.
How can I clean KOOV products?
Wipe with a soft cloth lightly. If the product gets very dirty, wipe with a soft cloth, slightly moistened with a mild detergent solution and wipe off with a dry cloth. Do not use alcohol or benzine. Remove the dust on the cloth before wiping to avoid scratching the product.