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C20 Self-Fitting OTC Hearing Aids
$999.99
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WARNING:
This product can expose you to Nickel (Metallic), which is known to the State of California to cause cancer. For more information go to http://www.P65Warnings.ca.gov
WARNING:
This product can expose you to Nickel (Metallic), which is known to the State of California to cause cancer. For
more information go to
http://www.P65Warnings.ca.gov
- The latest in sound technology delivers enhanced access to sounds, automatic noise reduction to prioritize speech clarity and an advanced fitting process tailored to your listening needs.2
- Fits comfortably inside the ear canal for a modern and discreet look
- Schedule a free 1:1 product consultation with our OTC Hearing Aid Experts. Click here today. Intended for only individuals 18 and older with perceived mild to moderate hearing loss.
Features
Advanced sound technology, rechargeable, and discreet.1
CRE-C20 OTC hearing aids are a premium, rechargeable solution delivering all-day hearing clarity in a modern, discreet design.1 They use the latest technology to improve access to sounds and prioritize speech clarity while maintaining awareness of surrounding noises, enabling you to focus on conversations and still enjoy a rich listening experience.
Automatically adjusts to your surroundings
Auto Sound Analyzer prioritizes speech clarity while maintaining awareness of surrounding noises.1 C20 calibrates microphone settings so that you can focus on the conversation even in noisy environments. With this, you can enjoy both your conversations and your background environment.
Surround speech clarity
With Ear-to-Ear Wireless Link, your OTC hearing aids work together to produce effective, high-quality noise reduction and directionality, improving speech understanding in busy environments and helping you focus on the sounds that matter most.
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- Actual performance varies based on settings, environmental conditions, storage, and usage. Batteries are consumable products and their capacity degrades over time as they age. Sony does not guarantee the life span of the battery.
- Sony | Hearing control app – Use app on smartphone to personalize settings. Download app at Google Play and the App Store. Network services, content, operating system and software subject to terms and conditions and may be changed, interrupted or discontinued at any time and may require registration.
- FDA cleared as OTC self-fitting hearing aid intended to amplify sound for individuals 18 years of age or older with perceived mild to moderate hearing loss.
- Dust-tight to IP6X standard and protected against the effects of continuous water immersion to IPX8 standard (under 1 meter for 1 hour).
- Subject to member eligibility. Customers should check with their insurance company to verify coverage and eligibility
©2024 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony is not responsible for typographical and photographic errors. Features and specifications are subject to change without notice. Sony and the Sony logo are trademarks of Sony Corporation. All other trademarks are trademarks of their respective owners.
Who is the CRE-C20 designed for?
The CRE-C20 is an FDA-cleared OTC self-fitting hearing aid intended only for individuals 18 and older with perceived mild to moderate hearing loss. It is not designed for children or people with severe hearing loss.
Do I need a prescription or an audiologist to use the CRE-C20?
No. The CRE-C20 is an over-the-counter, self-fitting device you can easily set up yourself using the Sony | Hearing Control app, so no clinic visit is required for initial setup. Sony also offers a free 1:1 virtual consultation with OTC Hearing Aid Experts if you'd like guidance.
How do I set up and customize the CRE-C20?
You set it up yourself with the Sony | Hearing Control app, which guides you through the process. You can choose from predefined hearing profiles based on thousands of real-life audiograms and adjust sound quality and volume right from the app.
How long does the CRE-C20 battery last on a charge?
The CRE-C20 uses a Qi-compatible rechargeable battery offering up to 26 hours of continuous use. Actual performance varies based on settings, environmental conditions, storage, and usage.
How does the CRE-C20 charge?
The CRE-C20 features a Qi-compatible battery for wireless charging and comes with a charging case for convenient recharging. Actual battery performance may vary based on settings and usage.
Can the CRE-C20 stream music or phone calls via Bluetooth?
No. The CRE-C20 is designed as a hearing aid to improve access to sounds and prioritize speech clarity, and it does not support Bluetooth audio streaming for music or calls.
How does the CRE-C20 help me hear in noisy environments?
The Auto Sound Analyzer prioritizes speech clarity while maintaining awareness of surrounding noises, calibrating microphone settings so you can focus on conversations. An Ear-to-Ear Wireless Link lets the two aids work together for high-quality noise reduction and directionality in busy environments.
Is the CRE-C20 discreet and comfortable to wear?
Yes. The CRE-C20 is small and designed to be almost invisible, fitting completely inside the ear canal. New and enhanced ear sleeves offer improved grip and shaping for snug, all-day comfort without slippage.
Is the CRE-C20 water and dust resistant?
Yes. The CRE-C20 carries an IP68 rating, meaning it is dust-tight to the IP6X standard and protected against continuous water immersion to the IPX8 standard (under 1 meter for 1 hour).
Is the CRE-C20 FSA/HSA eligible, and how much does it cost?
The CRE-C20 is available for purchase with an FSA or HSA account, subject to member eligibility, so customers should check with their insurance company to verify coverage. MSRP is listed as $999.99. Given that, these models can go on sale from time to time, and there are several other opportunities to save on price like through their group discounts for education, healthcare and military/veterans (ID.me & Unidays) along with their free loyalty program that gives up to 5% back in points.
*FAQ generated on 07/23/2026. Financing, pricing and promotions may no longer apply.